Returns & Refund Policy

By placing an order through www.trybuy.in you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. 

1. 3 DAY RETURN POLICY

We have a 3-days return policy, which means you have 3 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. RETURN PROCESS

To start a return, you can apply for return through mentioned Link 

https://trybuy.in/apps/return_prime

If your return is accepted, we’ll pickup through 3PL courier Partners.

3. DAMAGED, WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

To return your product, 

you can apply for return through mentioned Link 

https://trybuy.in/apps/return_prime

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

4. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please apply through mentioned Link 

https://trybuy.in/apps/return_prime

5. RESTOCKING FEE

We do not charge a restocking fee on returns.

6. REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. For COD Orders a Refund Link will be sent to your mail from RazorpayX after Item Returned, Inspected by Team.

Note - For Every Order 150 INR will be Deducted for Every Return.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

7. EXCLUSIONS

Any order that is discounted, on sale, on special offer or bought with a discount cannot be refunded. We still allow for exchanges and store credit on discounted, sale and special offer orders.

 

8. CANCELLATIONS 

See our shipping policy page for details.

 

Customer Support

Email Us: founder@trybuy.in

Call : 8839310502

Hours of Operation:

08:00 - 17:00 

Business Address:

Plot No 11, Near Gyanodaya School, Rajul City, Garha, Jabalpur, 482003, India