Returns & Exchange Policy | TryBuy Refund & Size Exchange Help

TryBuy Customer Confidence

Returns & Exchange Policy

Need size help, product support or return guidance? TryBuy keeps the process clear, fair and customer-friendly for men's fashion orders.

Size Exchange Help

If the fit does not feel right, contact us with your order details and size concern for exchange guidance.

Simple Support

Our team checks your concern and explains the next step clearly through WhatsApp or email.

Quality Check

Every return or exchange request is reviewed based on product condition, tags, usage and policy eligibility.

Eligibility Checklist

Before Requesting Return or Exchange

Product should be unused, unwashed and undamaged.
Original tags, invoice and packaging should be kept safely.
Product should not have perfume, stains, alteration, wash marks or damage.
Request should be raised within the eligible return or exchange window shown in store policy/order terms.
Final approval is subject to quality inspection after pickup or receipt.

Step 1: Contact Support

Share your order number, product name, issue and photos/video if needed.

Step 2: Review

Our support team checks eligibility and guides you with pickup or return shipping details.

Step 3: Resolution

Eligible cases are processed for exchange, replacement or refund as per applicable policy.

Fastest Help

WhatsApp Your Order Issue

For quicker resolution, WhatsApp your query with order number and clear issue details.

TryBuy Return Support

Fair, Clear and Customer-Focused

We want every customer to shop confidently. Please check size carefully before ordering and keep tags intact until you are fully satisfied with the fit.