Skip to content
Free shipping over ₹899/Festive '26 — now live/7-day easy returns/Made in India/COD pan-India/Free shipping over ₹899/Festive '26 — now live/7-day easy returns/Made in India/COD pan-India/

TryBuy Customer Confidence

Returns & Exchange Policy

Need size help, product support or return guidance? TryBuy keeps the process clear, fair and customer-friendly for men's fashion orders.

Size Exchange Help

If the fit does not feel right, contact us with your order details and size concern for exchange guidance.

Simple Support

Our team checks your concern and explains the next step clearly through WhatsApp or email.

Quality Check

Every return or exchange request is reviewed based on product condition, tags, usage and policy eligibility.

Eligibility Checklist

Before Requesting Return or Exchange

Product should be unused, unwashed and undamaged.
Original tags, invoice and packaging should be kept safely.
Product should not have perfume, stains, alteration, wash marks or damage.
Request should be raised within the eligible return or exchange window shown in store policy/order terms.
Final approval is subject to quality inspection after pickup or receipt.

Step 1: Contact Support

Share your order number, product name, issue and photos/video if needed.

Step 2: Review

Our support team checks eligibility and guides you with pickup or return shipping details.

Step 3: Resolution

Eligible cases are processed for exchange, replacement or refund as per applicable policy.

Fastest Help

WhatsApp Your Order Issue

For quicker resolution, WhatsApp your query with order number and clear issue details.

WhatsApp SupportEmail TryBuy

Return & Exchange FAQs

Common Questions

What condition should the product be in?
The product should be unused, unwashed and undamaged, with original tags, invoice and packaging kept safely.
What details should I provide with my request?
Share the order number, product name, issue and clear photos or video when needed for review.
Is every return or exchange request automatically approved?
No. Requests are checked for policy eligibility and the product is subject to quality inspection.
What resolution may be offered?
Eligible cases may be processed for exchange, replacement or refund according to the applicable policy.
Where should I start my request?
Use the WhatsApp or email contact options shown on this page and keep your order details ready.

TryBuy Return Support

Fair, Clear and Customer-Focused

We want every customer to shop confidently. Please check size carefully before ordering and keep tags intact until you are fully satisfied with the fit.